FAQ
Frequently Asked Questions
About Services
I'm a first-timer — is that OK?
Absolutely. We have many first-time clients. We conduct a consultation before the treatment to understand your condition and any areas of concern, so you can relax and feel at ease.
How long are the treatment sessions?
Thai massage courses range from 40 to 180 minutes; structural bodywork (seitai) courses from 40 to 120 minutes. For first-timers, we recommend the 90-minute session for a thorough full-body treatment.
What should I wear?
Whatever you like. We provide treatment wear, so you can come in your everyday clothes with nothing extra to carry.
Can I add optional treatments?
Yes — head spa, foot reflexology, neck lymphatic massage, and hand care are all available as add-ons. They pair well with Thai massage or structural bodywork.
About Reservations
Is a reservation required?
Yes, we are by appointment only. Please let us know your preferred date and time via the reservation form or Instagram (@lupinus_thaibodytherapy) DM.
Can I cancel a reservation?
Yes. However, same-day cancellations may incur a cancellation fee. Please contact us as early as possible.
Can I change my reservation?
Yes. Please contact us via the reservation form or Instagram DM as early as possible.
About Pricing & Payment
What payment methods do you accept?
We accept cash, major credit cards, PayPay, and other cashless payment options.
Is the aroma (oil) treatment available to everyone?
Aroma oil treatment is for women only. Men's sessions are available by referral or for guests with 10 or more visits.
Can you issue a receipt?
Yes. Please request one at the time of payment.
Other
Is there parking?
We do not have a dedicated car park. There are coin-operated lots nearby. Abiko Station and Nagai Station are also within walking distance.
What should I do if I feel pain during the treatment?
Please tell your therapist straight away. We will adjust the pressure immediately. We prioritise firm yet comfortable pressure throughout.
What kinds of conditions do you treat?
We address stiff neck and shoulders, lower-back pain, tightness around the shoulder blades, general body fatigue, leg swelling, and cold extremities. Our acupuncturist will suggest the best approach for your concerns.